Help when you need it
Ratio Money Support
Have a question, found a bug, or want to suggest an improvement? Contact us directly and we’ll get back to you as soon as possible.
Report a problem
Tell us what happened and what you expected. Screenshots and steps to reproduce it are helpful.
Ask a question
Get help using Ratio Money or understanding a feature in the app.
Share an idea
Suggest an improvement or tell us what would make Ratio Money more useful to you.
Before you email
Help us understand what happened.
Including a few details helps us investigate your question without asking you to repeat yourself.
- App version and build number
- iOS version
- iPhone or iPad model
- What you were trying to do
- What happened instead
- A privacy-safe screenshot, if useful
Please do not email passwords, verification codes, full account numbers, or other sensitive financial information.
Common questions
A few quick answers
Official support
Still need a hand?
Email the Ratio Money team and tell us how we can help.